Customer Support Information

Support Desk
Drone Business Okinawa LLC

Response time
Weekdays 9:00 - 17:00 (excluding weekends and holidays)

How to contact us
Contact us in one of the following ways:

1. Telephone support: 070-8992-2126
   Please contact us within our business hours.

2. Email support Email address: info@dbokinawa.com
   We accept inquiries by email 24 hours a day, and we will respond to emails in the order they are received within our business hours.

3. Inquiry Form You can contact us using the inquiry form on our website.
   Support Content

• Technical support regarding the use of our services

• Questions about the contract details

• Responding to problems and issues related to the use of the service (how to use the service, troubleshooting, etc.)

Available range
This is for support regarding the services we provide. Support regarding the user's device or environment is not included, but we may provide basic guidance regarding connection and settings.

Response time
We will usually respond to your inquiries within 1-2 business days, but depending on the content of your inquiry it may take longer.